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Let’s face it we’re all busy, overworked, overscheduled and find it difficult to fit in mundane tasks such as dusting, cleaning, vacuuming, sweeping and mopping, not to mention washing and ironing. Affordable cleaning services make house cleaning services not just a luxury but a necessity in our fast paced world.

Bliss Home Care - Hiring Cleaning Service

Things you Need to Consider When Hiring Cleaning Service

As experienced environmentally friendly cleaning service providers, we often get enquiries from people who have had a bad cleaner experience in the past, so we want to share our top 5 tips on what you should be asking when considering a cleaning service. After all cleaners come to your home, so you should feel that you have competent, reliable and trustworthy cleaners doing the work.

Here are the top 5 questions you should ask when considering hiring a cleaning service:

Does your company have employees or do you use sub-contractors?

When a company has its own employees they have more accountability and greater support from their employer versus a sub-contractor. An employee will be allocated to clean your home, so you know exactly who is coming to your home each week and they will become familiar with your requirements and consistently offer high standards of service. Companies who offer sub-contracted cleaners may change who is allocated to clean your home from week to week and sub-contractors may not be covered by insurance and WorkCover. This potentially puts you and your family at risk so always choose a company that has its own employees for a more reliable service and peace of mind.

What cleaning products does your company use?

Does the company your thinking of employing use environmentally friendly cleaning products? Your health is the most important thing in the world so it’s important to identify if the company uses any toxic or harmful chemicals when cleaning your home environment. Bliss Home Care ONLY uses green cleaning products to ensure your safety and that of your family and pets. If you’re unsure about the differences, read our blog Why You Should Choose Environmentally Friendly products for a better insight… https://blisshomecare.com.au/choose-environmentally-friendly-products/

Does your company offer training and quality assurance?

A training program is important for employees, employers and the client. Employees that have training are competently trained in workplace procedures and processes. They become proficient in all aspects of cleaning. Employees will feel more engaged and have a greater sense of accountability when a good training program is in place. A quality assurance by conducting regular Home Inspections will ensure the client is satisfied with the service being provided and any discrepancies should be dealt with immediately.

Will your company come out to assess my home?

It’s important that your needs and requirements are met, always. Your cleaning company should come to your home to determine what your priorities are and develop a cleaning plan based on your specific needs. This is often referred to as a pre-cleaning assessment.

When we conduct a pre-cleaning assessment we walk through your home with you to identify the priorities and then we train the cleaner allocated to your home to ensure that they focus on these areas of importance.

Does your company offer training and quality assurance?

A training program is important for employees, employers and the client. Employees that have training are competently trained in workplace procedures and processes. They become proficient in all aspects of cleaning. Employees will feel more engaged and have a greater sense of accountability when a good training program is in place. A quality assurance by conducting regular Home Inspections will ensure the client is satisfied with the service being provided and any discrepancies should be dealt with immediately.

If you want to reclaim your time and entrust your home to cleaning to experts, be sure to speak with a cleaning company before hiring them to clean your home. Ask the above questions, and any others you may have. Your home is your sacred space and it’s important that you feel you have employed the company that is best going to best suit your needs.

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